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An investment in equipment allows Ohio company to become a one-stop shop for customers

Collecting and responding to customer reviews will help boost your company’s recognition and profits

Taking a proactive approach with in-house safety checks is good for business

Keeping your team happy and productive at the height of the busy season requires keen observation and effective communication from the boss

Water heater, boiler manufacturer keeps open communication with professionals to improve products and training

Customer service plays a huge part in what type of reputation your plumbing company develops

According to responses to a quiz created by FlowGuard Gold Pipe and Fittings, the manufacturer found many plumbers who aren’t fully knowledgeable about certain issues pertaining to pipe materials like CPVC and PEX

It’s not a mystery that in this industry training for employees is a worthwhile investment, but Colorado’s Plumbing Systems Inc. is a good example of a company being especially committed to continued education and the benefits it produces

The universality of repair parts is becoming increasingly rare as everything becomes more brand-specific. To keep yourself from wasting precious time tracking down a part, it’s important to educate customers so that they are fully aware of everything that may be required to repair their fixture of choice.

On large commercial projects, careful planning along with prefabricated piping assemblies and PEX can cut time off the production schedule and potentially provide bigger profit margins

The social media platform no doubt has plenty of users — and potential customers — but it takes a little know-how on how its advertising features work to best reach those people

Registration for the upcoming event in Nashville, and for future WEQ Fairs, is free for qualified attendees

With two decades of industry experience, Jim Harper knows what he needs out of a water jetter. The latest machine he’s been impressed by is the Ultimate Urban Warrior, which is compact yet also powerful and versatile.