Watch as Dave Dunbar from General Pipe Cleaners demonstrates the new stainless steel jetter hose for the JM-1000 Mini-Jet. The 3/16-inch hose...
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Online Exclusives
Plumber Product News: July 2020
RIDGID RP 342-XL press toolThe RIDGID RP 342-XL press tool can press 1/2- to 4-inch copper, stainless steel and carbon steel pipe,...
Online Exclusives
Load ’n Go Series Jetters are Ready to Work Wherever You Are
HotJet USA skid-plate Load ‘n Go series jetters are custom from the ground up. Manufactured to customer specifications, HotJet USA builds its...
Online Exclusives
Don't Let Water Systems Stagnate
It’s no secret that water quality is negatively impacted by water age in distribution and building systems, and the negative impacts can...
Online Exclusives
Vac ’n Jet Series Offers a True Jetter and Vacuum System
The HotJet USA HotJet II Vac ’n Jet is a jetter, vacuum and hydroexcavator all-in-one unit with all the features of the...
Blogs
How Not to Break Your Stuff - Part 1
One of the more interesting things that we’ve learned in General Pipe Cleaner’s 90-year history as a machine manufacturer is that you...
Online Exclusives
Plumber Industry News: July 2020
Sewer Equipment announces new dealersSewer Equipment announced its newest full-line dealers: Brown Equipment Company in Indiana, Ohio and Kentucky, and MSC Equipment...
Online Exclusives
Keep Employee Engagement High
Employee engagement is always one of the biggest issues facing employers. As well it should be: Studies consistently show that disengaged workers...
Online Exclusives
7 Steps for Creating a Smart Succession Plan
Many owners of both small and large family businesses are reluctant to undertake succession planning and end up doing so as a...
Videos
WEQ Fair Brings Live Equipment Demos to Nashville
Join COLE Publishing for two days of live equipment demos at the Wastewater Equipment Fair on Sept. 29-30, 2020, at Nissan Stadium in...
Videos
What You Are Tomorrow Begins With What You Do Today. 3 Things to Do, and 2 Things Not to Do, Right Now.
We will discuss in layman's terms how businesses making small, but I am impactful moves now - end up making big moves...
Online Exclusives
Small Businesses Affected By Credit Card Processing Company’s Customer Payment Withholdings
Imagine still doing decent business despite the conditions created by the pandemic but struggling because of some customer payments being withheld through...
Editorial
Product News - July 2020
Liberty Pumps mini-split condensate pumpThe LCU-MS mini-split condensate pump from Liberty Pumps is for removal of condensate from wall-mounted, ductless mini-split air...
Editorial
Industry News - July 2020
Rajendra retires as executive chairman of A. O. Smith Water Heaters
A. O. Smith Water Heaters announced that executive chairman Ajita Rajendra retired effective May...
Editorial
Calendar - July 2020
Aug. 19-21
Legionella Conference, Sheraton Grand Chicago,Chicago. Visit www.legionellaconference.org-----Sept. 11-16American Society of Plumbing Engineers (ASPE) Convention & Expo, Ernest N. Morial Convention Center,...
Editorial
App Eases Customers’ Unhappiness With More Pricing Transparency
For years, master plumber Joey Howze did jobs on a time-and-materials basis, running the risk of occasional sticker-shocked customers expressing unhappiness and...
Editorial
Teachable Moments Arise When Customers Look On
Have you ever had those customers who stand there and watch the whole time you are on the job?It could be a...
Editorial
Reading, Experience Help Plumber Take Company to New Heights
By many measures, Plumbing Systems Inc. in Edwards, Colorado, is a successful company. The plumbing, drain cleaning and HVAC firm generates seven-figure...



















