When you greet a child by asking what he or she did in school that day, often the response is, “Nothing.” Sometimes...
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Videos
Can't Find a Leak? New Location System Makes Water Leaks Easier to Find
Can’t find a water leak? Listen to this: now, a smaller investment gets you a better method for tracking down water leaks.It...
Online Exclusives
Today’s Kitchen Sink Add-Ons and Options are Plentiful
One thing I've recently noticed after all my years in the plumbing business is the wide variety of fixtures now available. Not...
Blogs
Sell the Problem You Solve, Not the Product
Many times, customers want to sell lateral lining by advertising and showing that they have the best widget to get the liner...
Online Exclusives
Ohio Toilet and Sink Maker Takes Recycling Seriously
Creating a quality product is hard work. For some companies, when a piece comes off a manufacturing line with the wrong imprint,...
Online Exclusives
Association of Utility Contractors to Host Annual Meeting
The Minnesota Utility Contractors Association (MUCA) is set to host its annual meeting on Thursday, Nov. 10, at the Mystic Lake Hotel in...
Online Exclusives
Plumber Product News: Nov. 7, 2016
HammerHead Trenchless winch
The HammerHead HydroGuide HG1200 winch is designed to be more efficient and easy to use in pipe bursting, sliplining and...
Online Exclusives
Plumber Industry News: Uponor Names Vice President of Offerings and Marketing
Uponor named Dena Mayne vice president of offerings and marketing for Uponor North America. Mayne has 14 years of experience in marketing...
Online Exclusives
Restoring Customer Faith Is No Easy Task
You know what they say about good reputations: They take a lifetime to build but only a second to destroy. That’s true...
Editorial
Teamwork Helps Michigan Plumber Become an MVP
On their own, Brad and Amanda Sims operated a small drain cleaning business covering a single county in central Michigan and making...
Editorial
It Helps to Have Teammates
It helps to have teammates. That’s the headline on Ed Wodalski’s last column, and it’s true in every aspect of life. Ed...
Editorial
Organization Key to Running a Profitable Business
When Dave Conte visits supply houses, other contractors sometimes kid him about his meticulously organized service truck. But for Conte, the owner...
Online Exclusives
You Can’t Put a Price on the Health and Safety of Employees
When it comes to running a profitable plumbing company, health and safety issues can be a silent killer of profits. An injured...
Editorial
Should You Run Ethanol in Your Small Engine?
Would you? Could you? Should you use ethanol-blended, oxygenated fuel in your small engine?The short answer is yes, but …Today’s spark-ignited, carbureted...
Editorial
How Did a Fence Post Get in Drainline?
When a local Wendy’s restaurant found itself shutdown with a sewer line blockage, Justin Moe, owner and CEO of All Ways Drains,...
Editorial
What Should You Do if Your Email’s Been Hacked?
A few weeks ago, I received a frantic email from a friend who works for a real estate company. I had seen...
Editorial
How Can Being a Team Member Benefit Your Business?
John Mott II is president of Roto-Rooter Plumbing & Drain in Sciotoville, Ohio, part of John Mott Enterprises that includes Mott’s Potts...
Online Exclusives
What Do You Do When Customers Question the Cost of Service?
Property managers and real estate investors can mean steady, reliable work for plumbers. If you are willing to provide terms, these groups...
Editorial
Compact and Versatile Video Inspection System
Often, the business that succeeds is the one that can offer the most to its customers. That means not only streamlining operations,...


















