The idea of launching a business and becoming your own boss has always been an integral part of the American Dream.But many...
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Online Exclusives
Educating Customers on Hybrid Water Heaters
Over the past few years, the term “hybrid” has worked its way into our everyday conversation. In the most literal sense, hybrid...
Online Exclusives
Do You Have a Fall Plumbing Checklist?
Leaves have been falling, the air is cool and crisp, and we recently “fell back” on that extra hour of sleep. But now...
Online Exclusives
Trust, Communication Help Drain Cleaners Handle Emotional Customers
How a company deals with a distraught homeowner over the sudden and unexpected costs of a major drainline issue is something that...
Online Exclusives
Real Talk: Contractors Discuss Employee Performance Reviews
Although the process may differ, contractors agree that annual performance reviews can be the biggest key to unlocking an employee’s potential.Since purchasing...
Online Exclusives
Inspection Camera a Key Tool for Michigan Plumber
In less than a decade, Brad and Amanda Sims have turned their central Michigan plumbing and drain cleaning business from a one-truck...
Online Exclusives
Stop Wasting Time at Work
When you greet a child by asking what he or she did in school that day, often the response is, “Nothing.” Sometimes...
Videos
Can't Find a Leak? New Location System Makes Water Leaks Easier to Find
Can’t find a water leak? Listen to this: now, a smaller investment gets you a better method for tracking down water leaks.It...
Online Exclusives
Today’s Kitchen Sink Add-Ons and Options are Plentiful
One thing I've recently noticed after all my years in the plumbing business is the wide variety of fixtures now available. Not...
Blogs
Sell the Problem You Solve, Not the Product
Many times, customers want to sell lateral lining by advertising and showing that they have the best widget to get the liner...
Online Exclusives
Ohio Toilet and Sink Maker Takes Recycling Seriously
Creating a quality product is hard work. For some companies, when a piece comes off a manufacturing line with the wrong imprint,...
Online Exclusives
Association of Utility Contractors to Host Annual Meeting
The Minnesota Utility Contractors Association (MUCA) is set to host its annual meeting on Thursday, Nov. 10, at the Mystic Lake Hotel in...
Online Exclusives
Plumber Product News: Nov. 7, 2016
HammerHead Trenchless winch
The HammerHead HydroGuide HG1200 winch is designed to be more efficient and easy to use in pipe bursting, sliplining and...
Online Exclusives
Plumber Industry News: Uponor Names Vice President of Offerings and Marketing
Uponor named Dena Mayne vice president of offerings and marketing for Uponor North America. Mayne has 14 years of experience in marketing...
Online Exclusives
Restoring Customer Faith Is No Easy Task
You know what they say about good reputations: They take a lifetime to build but only a second to destroy. That’s true...
Editorial
Teamwork Helps Michigan Plumber Become an MVP
On their own, Brad and Amanda Sims operated a small drain cleaning business covering a single county in central Michigan and making...
Editorial
It Helps to Have Teammates
It helps to have teammates. That’s the headline on Ed Wodalski’s last column, and it’s true in every aspect of life. Ed...
Editorial
Organization Key to Running a Profitable Business
When Dave Conte visits supply houses, other contractors sometimes kid him about his meticulously organized service truck. But for Conte, the owner...

















