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“The compact size makes it great for one-man operation — and it’s perfect for much of the work I do.”That’s Craig Casteen...

In addition to the national unemployment rate, the U.S. Department of Labor’s Bureau of Labor Statistics (BLS) calculates something each month called...

Technically speaking, an oscillating multi-tool isn’t a plumbing tool. In fact, originally it wasn’t even a construction tool. When they were first...

Q. Last winter, we had to deal with a bunch of frozen stacks and wastelines, not to mention the usual frozen waterlines....

Plumbing Manufacturers International (PMI) and the Alliance for Water Efficiency (AWE) have announced a joint partnership on a study to determine potential...

The start of a new year is a time when business owners think about the goals, targets and objectives for the year to...

We're almost ready to switch to a new calendar. When you do, here are five fast tips to start the new year...

Small-business owners tend to have goals, plans and visions for the future. They also have challenges to face and obstacles to overcome....

Nexstar Network recently announced the results of its annual employee engagement and customer satisfaction surveys.Nearly 240 North American plumbing, heating, cooling and...

In a nutshell, a toxic employee is a person who is not just difficult to manage or get along with but whose...

From Salvation Army red kettle campaigns to Christmas toy drives, there is no shortage of giving back this time of year. Plumbers...

Paperwork is the bane of many plumbing companies. From technicians who have to stop at an office to pick up work orders...

As we begin fresh with a new year, it’s always a good time to sit down and evaluate your business. Determine where...

When Archie Conduff founded his plumbing company 50 years ago, he knew he wanted to focus on new home construction. In 1966,...

Whether your plumbing operation employs five or 50, its home base — the office — says as much about your business as...

Ensuring HVAC systems maintain optimal performance is a constant challenge. Over time, they inevitably become less energy-efficient as mold, biofilm and other...

When Boris MacDonald, drain technician with Arrow Pipeline Repair, dba Pacific Drain & Plumbing, was dispatched to handle a late-night emergency call,...

The wipes problem has pump manufacturers playing catch-up. Most grinder pumps on the market have radial cutters, which grind waste into a...