The annual Water & Wastewater Equipment, Treatment & Transport (WWETT) Show in Indianapolis this past February attracted 13,500 tradesmen, company owners and equipment representatives from 55 countries. Jasen Hamilton was among them.
The co-owner of RoyalTee Plumbing in Kansas City, Missouri, was a second-year visitor to the WWETT Show. He and his wife founded RoyalTee six years ago and last year he accompanied a plumbing colleague to Indianapolis. He found the event to be more than he had expected.
So, when he returned this year, he was better prepared to benefit from it.
“This year I really took advantage of the classes. One class that really hit home was how to use all the AI stuff that is out there,” Hamilton says. “A small-business owner like me can use the AI function to even build the smallest thing. You ask a simple question and there is so much information given to you.” He says he learned that sharply defining the parameters of a question and asking it properly makes all the difference.
Hamilton took back to Kansas City more than abstract ideas and guidelines, though. He's decided to incorporate pipe lining and repair into RoyalTee’s service offerings, opting for a NuFlow system. NuFlow had a full complement of representatives at the show to help Hamilton get started.
Was the Indianapolis trip a getaway or a business trip? “We used it for a little bit of a getaway, quite honestly,” admits Hamilton, not the only tradesman taking a working holiday. “But there is so much information available to me there. Just talking with plumbers from all over the world was really cool.”
Read more about RoyalTee Plumbing in the July 2025 issue of Plumber magazine.
