Online Exclusives

My background is in business — design, marketing, community relations, business development. They’re all important to running a business of any kind....

Choosing the right drain cleaning machine for the job is only half the battle. If you don’t choose the right cutting tool...

You’ve been injured on the job. Now what? Do you hire an attorney? Do you notify somebody? Is your injury compensable, and...

​Water-Right announced that Erik Koglin has been hired as field manager of Clear Choice Water Group, the company’s professional-level dealer group. Koglin...

Attendance for the upcoming Wastewater Equipment Fair in Dallas is on pace to double the turnout of the inaugural event, held last...

Watts ball valves The selection of ball valves from Watts includes models in brass, bronze and stainless steel, as well as materials for...

It’s important that you have a happy workforce. A happy workforce means better retention, which means much less time and money spent...

Detecting leaks by sound seems simple. In fact, the first underground leak detection professionals did it by simply pressing a doctor’s stethoscope...

Plumbing Manufacturers International (PMI) is focusing its 2017 advocacy on a series of efforts intended to educate policymakers about the untapped water-saving...

If you found a treasure map that you knew for sure would lead to a pile of treasure, would you follow it?...

During the busy months, time seems to just slip away. One minute you are drinking your morning coffee and checking your email....

If you spend any time filtering through contractors’ Twitter or Facebook accounts you will find that several have been abandoned with the...

No doubt your customers have heard of hard water. But that doesn’t necessarily mean they understand it and what to do about...

Does your plumbing business need a BHAG? No, a BHAG is not a fancy new piece of plumbing equipment. It stands for:...

At Royal Flush, we put most of our advertising dollars toward Google keywords or Google advertising. But you do need to have some other...

Every now and then when I want to measure a kid’s height or retrieve change that somehow found its way under my...

Ruth Coleman, a schoolteacher in Somerset, Pennsylvania, came home to find her basement flooded. The whole house was tied into the floor...

The internet affords small-business owners countless opportunities to market their products and services. This is a blessing and a bit of a...

For years, Cary Hansen felt like he owned just a job while running his business, Hansen’s Plumbing & Mechanical in Ventura, California....