Online Exclusives

The first step toward creating a successful marketing campaign is to take out the perfect ad in the Yellow Pages — if...

Cable machines are tried-and-true, go-to tools for drain cleaning professionals. Whether you’re cleaning sink drains or lateral lines, the right machine will...

Built to take heavy use and abuse, the powerful JM-3000 water jet from General Pipe Cleaners is great for clearing grease, sand,...

The Water & Wastewater Equipment, Treatment & Transport Show in Indianapolis features more than 100 seminars to help plumbing industry professionals enhance...

The next time you conduct a job interview, keep in mind this startling – and sobering – statistic from a recent U.S....

One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...

After 30 years in the business, Gary Toothe’s job is to train people in the correct way to use water under pressure...

The rebranded 2015 Water & Wastewater Equipment, Treatment & Transport (WWETT) Show promises all the excitement the annual Pumper & Cleaner Environmental...

Some companies spend years developing their business — investing in equipment, systems, and people — and then expect the world to naturally...

Many signs point to a brighter outlook for the U.S. economy this year. The unemployment rate continues to drop. A look back...

Jetters are among the most powerful and versatile drain-cleaning tools. Whether you need a smaller portable unit or a heavy-duty truck-mounted machine,...

Through trial and error, plumbers find a few go-to tools that help them work faster and smarter. Matt Mertz, the owner of...

The Spider cutter from General Pipe Cleaners features front and rear blades. Cutting starts as the cable feeds into the line and...

When master plumber Matt Mertz was hustling to establish himself as a one-man shop about a decade ago, he was pretty excited...

Root cutting jobs are tricky, and savvy contractors need a variety of cutting tools to tackle the toughest jobs.“Anybody who says they’re...

One of the biggest challenges faced by plumbing and drain cleaning contractors such as The Waterworks in Columbus, Ohio, is a lack...

Successful entrepreneurs often are driven, Type-A personalities who run a tight ship and want to be involved with every aspect of their...

A new year means a new, clean slate. Take some time now to shed the accounting and financial garbage you don’t need...

We’ve heard about the importance of setting goals all our lives. For some, the word conjures ugly thoughts of New Year’s resolutions...