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Mike Brewer carefully did his due diligence before fully committing to a franchise opportunity, but 16 years in, he’s satisfied with how it’s helping him grow the service side of his plumbing business

Establishing a solid strategy for passing on your business — whether it’s staying within the family or transitioning to a different owner — can only be accomplished by doing some planning well ahead of time

Neglecting to use basic small tools and PPE the proper way can cause just as much injury as more obvious work hazards

An industry expert answers your drain cleaning questions

You’re likely already competing against enough legitimate companies in your service area for visibility on internet business listings and don’t want your ranking position further hurt by spam. Here’s what you can do about it.

As the cold of winter sets in, your customers are going to want to make sure their boilers and water heaters won’t fail them soon. Here are some maintenance tips to keep in mind for your service calls.

As part of annual Community Day efforts, LIXIL employees are providing teachers in their communities with PPE

A roundup of recent industry news exclusively for plumbing professionals

Here are the latest product offerings for the plumbing industry

Rather than use exit interviews to glean insights from departing employees, consider taking a more proactive approach with ‘stay’ interviews

There are many little things to incorporate into your everyday best practices that can do a lot to earn the respect of your customers and ensure they stick with you as their trusted plumbing services provider

Don’t get caught up in these counterproductive practices that will hurt your company in the long term

A collaboration with a high school course and an apprenticeship program aimed at high schoolers are methods Neuworks Mechanical is using to groom the next generation of plumbers

Show management looks ahead to bringing the show back Jan. 31-Feb. 2, 2022, in Las Vegas