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There are many little things to incorporate into your everyday best practices that can do a lot to earn the respect of your customers and ensure they stick with you as their trusted plumbing services provider

Rather than use exit interviews to glean insights from departing employees, consider taking a more proactive approach with ‘stay’ interviews

With the Centers for Disease Control and Prevention recommending that schools and workplaces minimize the use and touching of water fountains or…

General Pipe Cleaners’ Hot-Shot pipe-thawing machine was selected by Rental magazine for the Editor’s Choice Award. The Hot-Shot was chosen as a…

Here are the latest product offerings for the plumbing industry

A lot changes in a decade, but for A. Pederson’s Plumbing in Dallas, Oregon, you wouldn’t know it by looking at one of the Maxi-Rooters from General…

A roundup of recent industry news exclusively for plumbing professionals

The Maxi-Rooter from General Pipe Cleaners combines root cutting power and big capacity in a surprisingly portable machine. Driven by a powerful…

As part of annual Community Day efforts, LIXIL employees are providing teachers in their communities with PPE

As the cold of winter sets in, your customers are going to want to make sure their boilers and water heaters won’t fail them soon. Here are some maintenance tips to keep in mind for your service calls.

You’re likely already competing against enough legitimate companies in your service area for visibility on internet business listings and don’t want your ranking position further hurt by spam. Here’s what you can do about it.

An industry expert answers your drain cleaning questions

Neglecting to use basic small tools and PPE the proper way can cause just as much injury as more obvious work hazards

The Rodrunner is a unique sectional machine. It can be operated two ways: as a walk-behind “lawnmower-style” machine when you have the room, or up…

Establishing a solid strategy for passing on your business — whether it’s staying within the family or transitioning to a different owner — can only be accomplished by doing some planning well ahead of time

In a smaller space like bathrooms, basements or rooftops it’s much easier, and safer, to use 5-foot cables. The cable sections are available in 7/8-…

Mike Brewer carefully did his due diligence before fully committing to a franchise opportunity, but 16 years in, he’s satisfied with how it’s helping him grow the service side of his plumbing business

Winterize wisely with antifreeze A) There are a couple different ways to winterize jetters and prepare them for cold weather. Some companies run…

With good maintenance practices, Speedrooter drain machines keep on performing for Modern Plumbing

Consistently highlighting your company’s expertise will gradually build your reputation over time, helping to keep you in the public eye and leading to more customers coming on board