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You may already be diligently monitoring online reviews customers write about your company, but have you ever thought about doing the same for your competitors? There could be something there to learn as well.

Here are the latest product offerings for the plumbing industry

The Model E gas-powered Rodrunner drain cleaner from General Pipe Cleaners blends power and maneuverability for rapid removal of clogs in large lines…

A roundup of recent industry news exclusively for plumbing professionals

The desire for cheap materials began with the customer. Plumbers can stop the detrimental effects with some education.

With the versatility to handle 1 1/4- to 4-inch drainlines, General Pipe Cleaners' Root 66 is three machines in one. Designed to clear practically…

Running a water jetter correctly can help maximize productivity and profits while also boosting operator safety

Details of an exit plan for your company should be worked out when you open the doors — or even earlier

Linda Hudek discusses the tools from Milwaukee Tool, RIDGID, Diablo and others that she relies on to get her jobs done professionally

Have a few unhappy customers made it their business to burn you through website or social media complaints? Here’s how you can turn around your online reputation.

The legalization of cannabis in some states has muddied the waters when it comes to employee drug testing

The Typhoon Trailer Jet from General Pipe Cleaners offers an ideal option for clearing big lines or working on remote jobs far from a water…

Part one of this four-part series covers some common questions about why backflow prevention devices are necessary

Your service trucks’ primary functions are to transport equipment and get you to the job site, but it’s a missed opportunity if you’re not using them to bolster your marketing as well. Check out these tips about making the most of your vinyl wrap design.

For the biggest, meanest drain cleaning jobs in Columbus, Ohio, locals trust Ron Zimmerman, owner of R&B Sewer & Drain. R&B subcontracts drain…

Part two of this four-part series looks at both common and uncommon backflow preventers that are available

Think about these five factors when it comes to building a website that conveys a trustworthy image to potential customers

One plumber’s collection of industry artifacts that started in the 1950s has grown into a museum that aims to educate plumbers and nonplumbers alike

When you employ technology originally developed for the U.S. Army to clean tank barrels, power isn’t a problem. So when customers asked GI Industries…

Application leads to more follow-up communication Problem: Josh Cate, a service business owner in Knoxville, Tennessee, needed a better way to follow…