Ricky Skeen has been remodeling bathrooms long enough that he’s done some twice.He opened Skeen Plumbing in 1983 with a focus on kitchen and bath remodeling services, believing it would help him build a dedicated customer base. Today, remodeling services still anchor the plumbing division, contributing 15 to 20 percent of revenue, and a lot of those early customers are still coming back.The Ridgeland, Mississippi-based company has grown in many ways, with more services and a larger staff. Skeen added drain cleaning in 1995, and it’s since become a separate division within the business, providing trenchless rehabilitation solutions in addition

















