Ohio Plumber Finds Natural Growth in Drain Cleaning

Plumber moves into drain cleaning and leak locating services as a way to grow customer base

Mar 22, 2017 | by Marian Bond |

Ev27444A — The staff of Emergency Mr. Plumber. Front, from left, Diane Brackett, Ted Curtis and Tammy Owens, in front of their fire engine vehicle that they use on the job in Toledo, Ohio. Their employees on the truck are, from left, Rich Chadwell, Dean Bumpus, Martin Saazar and George Buder III. (Photography by Amy Voigt)

When Ted Curtis and his sister, Tammy Owens, started Emergency Mr. Plumber in 1990, the company’s primary focus was plumbing. After 10 years, the pair decided it was time to add to the company’s menu of service.Emergency Mr. Plumber, based in Toledo, Ohio, added several new services, including pipeline inspection, drain cleaning and locating. “We got calls for these kinds of services and we wanted to keep up with the competition,” says Ted Curtis.Now, the company operates with a crew of five serving northwest Ohio and eastern parts of Michigan.Q: Why did you decide to include some of the additional

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