Boyce Elza’s experience as a plumber and business owner goes back to 1994. His most recent venture, Busy Bee Plumbing, opened in 2008 in London, Kentucky. In 2012, he acquired a septic service business, allowing him to provide a more complete line of services.With an engineering degree, and former business interests that include new construction, Boyce is realizing his ambition to build the business while encountering the many challenges that face the industry today.Q: What do you consider to be the No. 1 challenge for plumbers?BOYCE: We plumbers are trained to fix things. Even with an engineering degree, we are
