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Anja Smith
A comprehensive warranty policy can provide a critical differentiation point from your competitor. It’s surprising how few plumbing companies are comfortable publishing a robust warranty program. Especially since most of us will bend over backward to correct issues. Most plumbers stand by their work. So why are we all so afraid to put that energy into a written policy? One of the toughest parts of earning new customers is establishing trust. What could send a stronger message than a firm and well-articulated warranty policy? An incredible warranty policy can increase your revenue, improve your close rate, build customer loyalty and act as
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