Problem: AIMS South began as CleanServe — an operation with one jet/vac truck and a few employees in 2000 that grew to over 60 employees, numerous jet/vac trucks, mainline and lateral CCTV inspection vans and related equipment by the time they became part of the AIMS Companies in 2014. “In analyzing our workflow, we determined that the biggest barrier to moving operators to where they were needed was different software,” says Shane Mounger, branch manager.
Solution: When it came time to standardize and select a single pipe inspection software for the CCTV trucks in the South Region, AIMS partnered with ITpipes. With their mix of CCTV equipment, they knew the software had to be hardware-agnostic. Their pipe inspection software would need to not only operate with their existing array of CCTV equipment but also be able to work with any other equipment they chose to invest in. “Having one standard, easy-to-use software that works on all our CCTV equipment, no matter the manufacturer or age, removed the barrier of different software, allowing us to be more efficient and keep our inspection projects on track,” says Mounger.
Result: “We’ve found that ITpipes is easy to operate, and intuitive to learn. With the weekly online training, there’s never a shortage of learning opportunities for new employees,” says Kent Ford, AIMS South Region vice president. “Until ITpipes, I never realized how much the right software could help production.” 877-487-4737; www.itpipes.com
