Dave Parker, owner of E.R. Plumbing Services (sitting on slide) is pictured with some of his employees after helping build a playset for a family with a child who was sick with cancer. The playset-building program is sponsored by the Roc Solid Foundation. E.R. Plumbing, based in Mint Hill, North Carolina, takes part in many community-helping events and organizations.
What if a plumbing company could establish credibility with customers before even making a service call and at the same time improve employee camaraderie and team spirit — and also simultaneously serve its community?
That may seem like mission impossible. But Dave Parker will tell...
