An emphasis on investments in advanced productivity-enhancing equipment has created a unique formula for success at Pronto Plumbing.
“We do operate completely different than most plumbing companies,” says John Gribble, a co-owner for the company, based in Camp Hill, Pennsylvania. “We believe everything is about image and creating comfort for customers that use our services.”
Gribble co-owns the company with Barry Kindt. The two have created structured process protocols for every job and give customers free inspections.
“Providing a better customer experience creates a better image,” Gribble says. “And we do that by offering to inspect sewer lines before they become an issue,
