Business/Marketing/Sales

What to do before you invest in education and training for yourself and crew

What promotion works best for your plumbing business

Simple honesty with customers is the best way rather than high-pressure sales tactics

Tri-County Water Services owner Brent Hershey provides perspective about his company's proactive service blueprint

The aftermath of picking the wrong person for your company

A look at what company owners wish employees understood and what employees wish owners knew

Our columnist shares the experience of purchasing his business, and some factors for other potential buyers to consider

Are your hiring practices sound or subliminally giving a warning sign to employees telling them to seek out greener pastures?

Here is a core list of books that will benefit contractors who want to be better at business management and improve their leadership skills