General

People can say some pretty crazy things to get off work. Admit it, you may even have been tempted yourself. And with...

As the owner of a 25-year-old sewer rehabilitation and drain cleaning business, I’ve learned the ins and outs of growing a company...

It may show up as white crumbling concrete around an outlet or as rusty streaks on the side of a tank, but...

In the hectic day-to-day operations of a business it’s not always top-of-mind to step back and really check in with customers as...

You write the check for your credit card bill, toss the statement in the recycling bin, and put the check in your...

Each year brings new business opportunities and new challenges, but also some of the same decisions. For example, is it time to...

Starting a new business, or even expanding an existing business, often brings with it the need for some added financing. Hopefully, you...

In Minnesota, one of the biggest complaints we hear from homeowners is: “I need a new septic system; do I have to...

The Arkansas Onsite Wastewater Association has only been around since April 2010. While it could use more resources to recruit members, it...

What are some of the characteristics of a truly exemplary employee? Surely high on the list would be just showing up —...

A friend and the owner-operator of a small excavating company and I were talking about his workload the other day. He has...

When opportunity knocks at Kandey Co. Inc., co-owner Joe Kandefer has learned over the years to answer the door quickly and provide...

Infrastructure jobs, including septic tank contractors and sewer pipe cleaners, are on the rise. A new report from Brookings.edu estimates that septic...

Clint Kershaw faces some unique operational challenges in his region. His Mr. Rooter franchise covers six counties along New York's historic Hudson...

Many companies are social media savvy, but social media marketing is still relatively new and unknown — and sufficiently time-consuming — that...

For owner Vi McCoy, the ultimate reward is the recognition from peers and clients for the quality of Rickreall, Ore.-based C-More Pipe...

In your mind, working on a tropical island may seem ideal. It’s always warm, and it’s sunny most of the time. But...