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Online Exclusives
Fostering Accountability in the Workplace
Ask 50 different people what it means to have an accountable workforce, and you could very well get 50 different answers, covering...
Editorial
Product Spotlight - December 2021
It is important for the valve on a residential irrigation system be easy to service. It is equally important that, when used...
Editorial
Calendar - December 2021
Dec. 10
Wisconsin Plumbing Seminar,
virtual only.
Visit phcc-wi.org/plumbing-seminars/
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Jan. 12-13
Wastewater Equipment (WEQ) Fair,
TIAA Bank Field, Jacksonville, Florida.
Visit weqfair.com
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Jan. 31-Feb. 2
AHR Expo, Las Vegas Convention Center,
Las Vegas....
Editorial
Industry News - December 2021
Entry 375157
Viega names two to leadership postsViega announced new leadership for its sales and marketing operations. Scott Wallace is the new chief commercial...
Editorial
Product News - December 2021
Superior 5E Electric Smoker finds faults, odors, leaks and inflowWhen testing laterals, building plumbing, or pumping or inspecting septic tanks, smoke testing is...
Editorial
Case Studies - December 2021
Children’s camp receives donation of tankless water heaters for campers’ living quarters
Problem: Anticipating 3,000 campers this year, Camp Cole near Columbia, South Carolina,...
Editorial
Product Focus - December 2021
Aquaguard WAGS ValveWAGS Valves from Aquaguard can stop a leaking water heater tank from continuously refilling and dripping, or until the tank fails catastrophically. The...
Editorial
Using Various Methods to Draw in Customers
Plumbers often view modern customers as subversive, disloyal and sometimes traitorous when it comes to sticking with your services for the long...
Editorial
5 Keys to Becoming an Industry Disrupter
Everyone has the potential to be an industry leader. These leaders are the ones who transform the world — who disrupt their...
Editorial
A Customer-First Approach Propels Company
It’s a plumber’s goal to always help a customer. It could be a pinhole leak in a pipe in the wall or...
Editorial
Tackling the Environment Through Your Company
This issue’s theme — green products — is a tough one to tackle. Nearly all the plumbing products on the market these...
Editorial
Turning the Bad Review Around With the Help of Technology
There’s no doubt that many plumbers would like to talk to unhappy customers and resolve issues before they lead to a bad...
Online Exclusives
Twin Trailer Jetters Increase Profits for Plumber
Sonny Boyce recalls a request for emergency service in which the property-management company making the call wasn’t very confident 1 Tom Plumber...
Online Exclusives
Portraying a Professional Image
Arizona’s Nu Flow Phoenix and Tucson boasts an impressive high-profile list of clients that include property management firms such as CBRE and...
Online Exclusives
Registration Opens for 2022 WWETT Show
Registration for the 2022 WWETT Show in Indianapolis is now open.
The show is scheduled for Feb. 21-24 at the Indiana Convention Center.
At...
Online Exclusives
Oatey Sponsors Non-Profit’s Charitable Plumbing Work
Plumbing manufacturer Oatey Company recently partnered with nonprofit organization Miracle Mechanical to make a deserving veteran’s hope a reality through significant HVAC and plumbing...
Online Exclusives
How to Clock a Gas Meter
You arrive on a job site where a co-worker has installed a new piece of gas-fired equipment and some gas piping. He...
Online Exclusives
RIDGID Experience Winners Receive Trip to Company Headquarters
RIDGID recently welcomed winners of the fourth annual RIDGID Experience Contest to the company’s world headquarters in Elyria, Ohio. Winners of the...



















