Does this sound familiar? It’s the beginning of the workday, and you already feel behind schedule. Or maybe it’s the end of...
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Videos
StreamLabs Protects Homeowner from Future Water Damage
After a major leak forced an Atlanta homeowner and his family out of their home, he installed the StreamLabs Control to prevent leaks from inconveniencing...
Online Exclusives
PipePatch Gives Plumber a Competitive Advantage
About four years ago, plumber and drain cleaner Chris Bontempo wanted to offer his customers a sewer line replacement method that was...
Online Exclusives
The Joys and Benefits of Incorporating Charitable Actions Into Regular Business Operations
If there is one thing Josh Shelton has carried on since taking over Shelton Plumbing from his father, it’s being charitable and...
Online Exclusives
Help Your Customers Get Leak Savvy
Household leaks can waste nearly 1 trillion gallons of water annually nationwide. That’s why the EPA has a week dedicated to bringing public...
Online Exclusives
Don’t Panic: How Coronavirus Could Impact Your Plumbing Business
The coronavirus has the world’s attention. Public reactions seem to range from media coverage eye-rolling to mass toilet paper shortages.
One thing is...
Blogs
How Smart Water Technology Improves Customer Service
When thinking of smart home solutions, your first thought may go to Google Home or Amazon’s Echo Dot, but that’s just the...
Online Exclusives
Tap Introverts’ Potential to Improve Your Staff
A flashy, bright-red Ferrari Portofino will attract a lot of attention in a parking lot. A shiny new Honda Accord? Probably not...
Online Exclusives
Why You Should Take Staff Meetings Seriously
For a myriad reasons, many small-business owners don’t hold regular staff meetings. Furthermore, most who do don’t get the most they could...
Online Exclusives
Why Offer a Drain Additive?
There are three main reasons why offering a drain line additive would be beneficial:
1. Drain additives are the best long-term solution...
Online Exclusives
Rip Through Roots With General’s Root Ripper
To clear a nasty root mass you need a tough cutter to rip the roots out. General Pipe Cleaners' Root Ripper does...
Online Exclusives
Plumbing Code’s Ban of CIPP in Cast Iron Pipe Reversed
NASSCO spent nearly two years advocating for the removal of language in the Uniform Plumbing Code (UPC) that banned the use of...
Blogs
Quick Jetter Tips: Dealing with Low Pressure with a Warthog Nozzle
Low pressure issues were discussed in previous Quick Tips (here and here), but I have seen this problem from time to time...
Videos
Control Your Water Remotely and Detect Leaks with the StreamLabs Control
Monitor and control your water usage from your smartphone, anytime, anywhere. The StreamLabs Control uses state-of-the-art ultrasonic technology to measure water flow...
Online Exclusives
Visualize Plumbing Problems for Customers Rather Than Confusing Them With Industry Jargon
People are visual.
This idea hit home when I was in college and took an advanced marketing class that featured an individual who...
Videos
Walk Around the HotJet III With Mo
The HotJet USA HotJet III features twin 35 hp Vanguard engines by Toyota for a total of 70 hp with 18 gpm...
Online Exclusives
Chain Saw Nozzle Rips Through Roots
The Chain Saw Nozzle from General Pipe Cleaners rips through roots and increases water jet performance. A great option for higher-flow jetters,...
Online Exclusives
Company Connects to its Community by Honoring Military Vets
Being involved in your community is more than just good business PR. Yes, it cultivates good feeling toward a company, which can...
Online Exclusives
Customer Connection: Building A Long-Term Relationship
Connecting with customers is more than just communication. Connecting is a strategic effort to create relationships beyond the initial transaction. It involves...
























