Of all the things we take for granted, potable water may be at the top of our list. While people in other...
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Editorial
Big Outcomes by Rewarding Your Best Employees
High-performing employees are often the most valuable assets in a company. Customers, products, technology, inventory and many other assets come and go....
Editorial
Plumbing Company Learns to Prosper Through Tough Times
Audrey Monell took over the family plumbing business and began her executive career by managing a crisis: The economy in 2008.
“It wasn’t...
Editorial
Success and Growing From Your Own Experiences
Running a company isn’t the easiest thing to do. You will likely run into many challenges along the way. Challenges like finding...
Editorial
Upselling Shouldn't Be a Hard Thing to Do at the Right Time
For some plumbers, upselling is a dirty word that evokes images of overzealous contractors forcing unneeded products on unwary customers. Or of...
Editorial
Case Studies - March 2020
Piping choice speeds conversion of offices to apartments in historic building
Problem: A contractor sought to convert the Standard Building, a downtown Cleveland...
Online Exclusives
6 Tips for Building Better Business Relationships
Relationships matter — not only in your personal life, but in your business life as well. Start with the obvious point: Long-term...
Online Exclusives
How to Fix Pressure Problems on a Waterjetting Job
Downtime on a job is a double whammy. It decreases profit margins while also increasing the odds of customer dissatisfaction.
To avoid watching...
Online Exclusives
RIDGID Announces 4th Annual Customer Contest
Past winners have called it the trade trip of a lifetime. RIDGID is again inviting tradespeople to share their passion for their...
Online Exclusives
Tips to Keep Your Career on the Right Track
At times, careers can be a lot like locating sewer lines — you never know where they might lead. Some are straightforward,...
Online Exclusives
How PEX is Changing the Commercial Plumbing Landscape
The commercial construction landscape is moving at breakneck speed with innovations in designs, materials and artificial intelligence to meet the needs of...
Online Exclusives
Rheem Products Featured on New Season of Home Makeover Show
Rheem is partnering with HGTV’s Extreme Makeover: Home Edition as the air and water heating product provider for the show’s 2020 season.
The series premiered on...
Online Exclusives
How to Help New Hires Get Up to Speed
Have you ever started to read a much-hyped book with great enthusiasm and anticipation, only to stop after a few chapters because...
Online Exclusives
How to Navigate Challenging Business Relationships
One of your employees is acting weird. Typically personable and engaged, this guy suddenly seems distant and distracted.
As the odd behavior adds...
Online Exclusives
HotJet USA Retrofits Vintage Ambulance with a Cold Water XtremeFlow II
Keven Moser, owner of Roto Rooter of Craig, Colorado, recently brought this vintage ambulance he had purchased from his local fire department...
Online Exclusives
Help Customers Avoid Faulty Products That Pervade the Plumbing Industry
One of the goals in this industry is to protect the health and safety of our fellow citizens. Somewhere above company profits...
Online Exclusives
WEQ Fair Announces Fall Dates in Nashville
The Wastewater Equipment Fair will return with two days of equipment demos at Nissan Stadium in Nashville, Tennessee, on Sept. 29-30, 2020.
The...
Videos
California CARB Compliance Conversion Kits Available on HotJet USA Jetting Equipment
The state of California legislation with clean air requirements for machinery operated in the state recently went into effect. In this video,...
Online Exclusives
Can You Put an Accurate Value on Your Business?
Business valuations are an important tool for owners of privately held companies. For example, if you are doing sophisticated tax planning, buying...















