Using social media and a strong focus on customer relations, American Drain Works & Plumbing Company has seen its clientele base in...
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Editorial
Drain Cleaning
Hot-water jetter used to clean lines in schoolProblem: Dennis Critchfield, owner of Critch’s Sewer Inspection in Hill City, Kansas, was recently called...
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5 Tips for Selling Heat-Pump Water Heaters
Heat-pump water heaters (HPWHs) are one of the most energy-efficient options for water heating, taking care of a household’s hot water needs...
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Latest HVAC Products and Technologies Coming to 2018 AHR Expo
The future of HVAC will be on display in January when hundreds of new and upgraded products and technologies for the industry...
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Dealing With an Accident in a Company-Owned Vehicle
For plumbers and other service technicians, it’s common to be in a company-owned vehicle a lot of the time — shuttling between jobs;...
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Branding Plays Role in How Much Customers Like You
It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.Being...
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6 Tips for Using a Hole Saw
Whenever you need to drill large-diameter holes quickly and cleanly, a hole saw is oftentimes the best solution. But unlike traditional drill...
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Make Resolutions for Your Business Well Before the New Year
Do you want to grow your plumbing business? Do you want to create a strong brand that attracts the best customers? Do...
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Unpredictable Hurricanes Make Plumbers Prepare for Worst-Case Scenario
When Hurricane Irma finally hit Florida on Sept. 10, it struck as a Category 3 storm instead of the Category 5 storm...
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Plumber Invests Heavily in Creating a Distinct Brand
As Bob Oates explains his drain cleaning and plumbing firm’s integrated marketing campaign, it’s hard to determine what’s more impressive: the number...
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Don’t Underestimate Likeability’s Effect on Profits
Do your customers like you? What about your plumbers, are they likeable?Maybe you think likeability doesn’t matter. Maybe you believe in the...
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Compact, Powerful Drain Cleaner with Quick-Grip Chuck Gets Fast Results
The new, economical Model DRZ power drain cleaner from General Pipe Cleaners quickly and cleanly clears clogs from 1 1/4- to 3-inch sink,...
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Navigating the Ups and Downs of Small-Business Ownership
Very few small-business owners enjoy the comforts of total consistency. Usually, business comes in cycles. You’ll have periods where you’re extremely busy...
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Houston Plumbers Assist Customers with Hurricane Harvey Cleanup
Even as he was stuck at home on Aug. 28, Jim Michael, general manager of the Houston branch of Roto-Rooter, was anticipating...
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Plumber Industry News: Sept. 7, 2017
Taco Comfort Solutions announces student scholarship award winners
Taco Comfort Solutions has announced the winners of its annual student scholarship awards, which provide...


















