Most Recent

For plumbers and other service technicians, it’s common to be in a company-owned vehicle a lot of the time — shuttling between jobs;...

It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.Being...

Whenever you need to drill large-diameter holes quickly and cleanly, a hole saw is oftentimes the best solution. But unlike traditional drill...

Do you want to grow your plumbing business? Do you want to create a strong brand that attracts the best customers? Do...

When Hurricane Irma finally hit Florida on Sept. 10, it struck as a Category 3 storm instead of the Category 5 storm...

As Bob Oates explains his drain cleaning and plumbing firm’s integrated marketing campaign, it’s hard to determine what’s more impressive: the number...

Do your customers like you? What about your plumbers, are they likeable?Maybe you think likeability doesn’t matter. Maybe you believe in the...

The new, economical Model DRZ power drain cleaner from General Pipe Cleaners quickly and cleanly clears clogs from 1 1/4- to 3-inch sink,...

Very few small-business owners enjoy the comforts of total consistency. Usually, business comes in cycles. You’ll have periods where you’re extremely busy...

Even as he was stuck at home on Aug. 28, Jim Michael, general manager of the Houston branch of Roto-Rooter, was anticipating...

Taco Comfort Solutions announces student scholarship award winners Taco Comfort Solutions has announced the winners of its annual student scholarship awards, which provide...

Bill Rozga employs 30 people, including four master plumbers, three journeymen, two apprentices, and numerous support personnel. He knows that with the...

General Pipe Cleaners Metro power drain cleaner The Metro power drain cleaner from General Pipe Cleaners has a capacity of 75 feet of...

Earlier this year, I had the privilege of hosting a seminar called “Know Your Role in SEO” (search engine optimization) at the...

Sometimes embracing new plumbing technology doesn’t result in a significant bump in revenue or productivity. Instead, it might lead to things less...

In this column last month, I discussed the different ways a plumber can attract a younger generation to the industry.Lets fast-forward a...

When Bill Rozga started his plumbing business 36 years ago, he didn’t realize how quickly his operation would grow.Rozga Plumbing & Heating...

You’ve probably seen the ads on TV claiming that good drivers can save up to 30 percent on their car insurance. All...

The town of Windsor, Colorado, had completed a large-scale remodel of its town hall and surrounding grounds. The landscapers and pavers could...