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You’ve undoubtedly received an emergency call from a desperate restaurant manager or business owner in a panic over a plumbing problem. For contractors who have been there, selling a preventive maintenance agreement is about selling peace of mind.For commercial accounts, the goal is avoiding a backup, or worse — a shutdown — that leads to a potential loss of business. The service provider can better benefit the client by offering and encouraging some type of program that will help alleviate these situations.Daniel Baker, owner of Tight Seal Plumbing in Chattanooga, Tennessee, often finds the opportunity to reach agreements with customers
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