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Education on new products, services and industry best practices are critical to building a strong workforce. (Photos courtesy Ferguson Enterprises)
Today’s plumbers and contractors have a tough job. With new technology, a constant decline in an experienced workforce and the need to perform more than the service requested, there’s a lot of strain and pressure on new plumbers to get the job done quickly and accurately. When product education, peer mentorship and customer service techniques are linked together, new plumbers gain the skills they need to perform the job well, while growing a solid customer base for your business.1. Product knowledge and skills trainingEducation on new products, services and industry best practices are critical to building a strong workforce. This education
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