Plumbing products of the past were made with the professional plumber in mind. Faucets, hose bibbs, taps and shower valves were all made so that an experienced professional with a handful of brass seats and washers could make a lasting repair without having to replace the entire fixture.
Manufacturers made their products so that a plumber could show up and fix nearly any tap with only a handful of bibb screws, seats and washers. A plumber would carry a ratchet threader with dies, a solder box, and their bibb repair assortments, and he would be able to get through nearly any
Managing Customer Expectations About Hard-To-Locate Plumbing Parts
The universality of repair parts is becoming increasingly rare as everything becomes more brand-specific. To keep yourself from wasting precious time tracking down a part, it’s important to educate customers so that they are fully aware of everything that may be required to repair their fixture of choice.
Jul 22, 2020
| by Anthony Pacilla |
