Dealing with customers means soft skills like listening need to be honed just as you would technical skills practiced in the field. Here are some tips.
Here are some tips to avoid drowning in a ‘sea of sameness’ and get noticed by the potential customers you want to attract
Staying on top of the latest marketing trends like social media engagement is important, but it doesn’t amount to much if you don’t stay focused on some core business tenets
Material and equipment prices are particularly volatile right now, creating a challenge for businesses. To stay the course consider what you can control versus what you can’t.
Educating young people and working to change public perception will help invigorate the plumbing trade
Online reviews have become a trusted source of information that showcase a business’ brand, integrity, and authority, as the findings of a recent survey prove
If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.
Use your role as an expert to help make sure your customers are properly educated
Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be
Here are some common misconceptions about water damage and what you can do to help educate your customers
