Learn to show and teach customers what you are doing as a plumber and you could see return business.

Reason and facts aren’t always the best ways to reach customers and mold their perception of your business. Sometimes you have to find ways to tap into the subconscious things that affect decision-making.

The overuse of antibacterial cleaning products and sanitizers can have a negative impact on your customers' septic systems

The content of your company website has many purposes, but ultimately its goal is to help sell potential customers on your services. It’s hard to generate content that is good and truly serves that purpose. Here are some tips.

A key element of your company’s profitability is its pricing structure. If you’ve long been focused on time and materials but are thinking about transitioning to flat-rate pricing, you undoubtedly have a lot of questions. Here are some answers.

Even in an essential industry like plumbing, it’s not business as usual at the present moment. Here are a few things to think about to help ensure you’re spending time productively no matter what your actual workload looks like.

Utilities are issuing warnings to the public about what can and cannot be flushed down the toilet, and some contractors are responding to an increased number of wipes-related clogs

Use the EPA’s Fix a Leak Week as an opportunity to educate your customers

Gaining a person’s business ultimately means earning their trust, and there is no better way to do that than tapping into the brain’s affinity for processing information visually