Customers don’t like price increases, but if you get the messaging right, you can usually avoid pushback and still retain their business

You know that it’s important to be active on social media, but what type of content will actually attract the attention of people and maybe turn them into paying customers? Here are some ideas.

Proactive measures like education can help minimize your emergency service calls this winter

Here’s a look back on some of what contractors shared in the pages of Plumber magazine in the past year

With countless avenues available for people to communicate with your business, it can be challenging to keep up with all the messages and questions. But ignoring isn’t an option if you want to attract and retain customers.

These companies highly value showcasing their professionalism in various ways in order to attract and retain customers

Armbrust Plumbing is equipped to address customers’ immediate issues quickly, but it also aims to educate and prepare people for what could be coming down the line

It’s important to take a proactive approach since unsatisfied customers are more likely to leave a review without any prompting than satisfied ones

Dealing with customers means soft skills like listening need to be honed just as you would technical skills practiced in the field. Here are some tips.

Here are some tips to avoid drowning in a ‘sea of sameness’ and get noticed by the potential customers you want to attract