Austin's Pumping Service of Strafford, Missouri, has followed through on its promise to implement increased professionalism in the business from new uniforms to ensuring vehicles are kept scrupulously clean and clearly labeled with the company logo. Plus, most of the company’s service workers are cross-trained so they can cover for each other.
“Plumbing goes hand in hand with pumping,” says co-owner Jack Crow. “For example, a lot of the restaurants that require grease pumping also require plumbing service work. Cross-training makes a lot of sense so we can back each other up for manpower.”In addition, workers can pursue certifications for specific jobs: Missouri
