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The water and wastewater industry has many hazards and dangers that employees face on a regular basis. Unfortunately, workers can add to the danger through improper actions and decisions. Surveys suggest that up to 96% of incidents are caused by unsafe acts. Unsafe acts involve actions that violate established safety procedures, protocols or best practices. Human error, in other words. These unsafe acts should never happen. The worker who makes poor decisions will eventually end up with an injury or worse.The human factor can sometimes come into play through intentional acts like refusing to wear PPE, driving too fast for conditions,
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