Online Exclusives

One plumber’s collection of industry artifacts that started in the 1950s has grown into a museum that aims to educate plumbers and nonplumbers alike

Think about these five factors when it comes to building a website that conveys a trustworthy image to potential customers

Part two of this four-part series looks at both common and uncommon backflow preventers that are available

Your service trucks’ primary functions are to transport equipment and get you to the job site, but it’s a missed opportunity if you’re not using them to bolster your marketing as well. Check out these tips about making the most of your vinyl wrap design.

Part one of this four-part series covers some common questions about why backflow prevention devices are necessary

The legalization of cannabis in some states has muddied the waters when it comes to employee drug testing

Have a few unhappy customers made it their business to burn you through website or social media complaints? Here’s how you can turn around your online reputation.

Linda Hudek discusses the tools from Milwaukee Tool, RIDGID, Diablo and others that she relies on to get her jobs done professionally

Details of an exit plan for your company should be worked out when you open the doors — or even earlier

Running a water jetter correctly can help maximize productivity and profits while also boosting operator safety

The desire for cheap materials began with the customer. Plumbers can stop the detrimental effects with some education.

A roundup of recent industry news exclusively for plumbing professionals

Here are the latest product offerings for the plumbing industry

You may already be diligently monitoring online reviews customers write about your company, but have you ever thought about doing the same for your competitors? There could be something there to learn as well.

You want to retain good employees, not see them leave. But if it does happen to you, here’s some advice on how to best respond.

These five strategies can help you earn more work — even if your estimate is not the lowest one a potential customer has received