Online Exclusives

None of us have been unmoved by the coverage of this year’s disastrous hurricane season. Led by hurricanes Harvey and Irma, multiple...

Every plumbing company has a brand. It is the combination of your company name and slogan, your logo, the colors you use...

In the summer of 2016, the Jackson family reached its wits’ end: Their home in Battle Ground, Washington, a little over 10...

If you’re an HVAC contractor, online reputation management is something that you should be thinking about. Your business depends on good feedback...

Rinnai America Corp., a subsidiary of Rinnai Corp. that makes tankless gas water heaters, is planning to build a manufacturing facility in...

Have you ever met a small-business owner who was committed to making his or her company as efficient as possible — constantly...

Ask any experienced plumber what happens if you pick the wrong size or type of pipe wrench and they’ll likely have a...

Years ago, we hired a sales representative out west who had spent decades selling a competitor’s products. After initial training, he returned...

Brasscraft Manufacturing launches blog Brasscraft Manufacturing announced that it has launched a blog. Expanding on the company’s overall digital and social media platforms,...

Thirty years ago, plumbers across the country were singing the praises of a flexible plastic pipe from Europe that resisted freeze damage...

Brent Watkins was born and raised in Baytown, Texas, a suburb just outside of Houston. So when Hurricane Harvey hit the area...

Now with easily interchangeable drums, the Speedrooter XL from General Pipe Cleaners clears tough clogs in 3- to 10-inch lines — up to...

Noritz NCC199CDV condensing tankless water heater The NCC199CDV condensing tankless water heater from Noritz is approved for common venting up to six units...

When installing water softeners, a Culligan dealer in San Antonio, Texas, oftentimes found homes that weren’t pre-plumbed. That meant bringing in a...

When you’re thinking about how to market your business, traditional media sources like print, radio ads and television may often come to...

Heat-pump water heaters (HPWHs) are one of the most energy-efficient options for water heating, taking care of a household’s hot water needs...

The future of HVAC will be on display in January when hundreds of new and upgraded products and technologies for the industry...

For plumbers and other service technicians, it’s common to be in a company-owned vehicle a lot of the time — shuttling between jobs;...

It’s true that people do business with people, but that phrase doesn’t go far enough. People do business with people they like.Being...