To expand its business, Tillett Plumbing & Heating chose the sizzle and the steak, combining a trailer jetter from Spartan Tool and...
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When It’s Never Quiet
Have you ever gone to an isolated place and sat for a while, just marveling at the silence? Now imagine if you...
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Tapping into Insight
It was supposed to be a business serving the central part of Iowa, providing basic water and wastewater services to municipalities and...
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Holding the Fort
The V-roof on the barracks of Fort Zachary Taylor Historic State Park in Key West, Fla., directed rain into seven deteriorated cast-iron...
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Seeking Higher Ground
There isn’t much high ground south of New Orleans. Contour lines on topographic maps are far apart, and the water table is...
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Don’t (Always) Blame the Installer
When there’s a sewage odor at a home or other building with a septic system, the tendency is to blame the onsite...
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Happy Employees, Big Dividends
A well-trained team can make the difference between business success and failure. Lovett Services in Portland, Ore., has built a loyal workforce...
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Being the Joneses
The way brothers Mark and Dave Denny see the world of municipal sewer maintenance, it’s better to be the Joneses than to...
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Small Yet Deadly
Small doesn’t necessarily mean safe. Low-horsepower gasoline engines like those used on pressure washers, portable waterjetters, air compressors, and generators produce carbon...
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The Light Fantastic
During inspection of the Metropolitan Sewer District of Greater Cincinnati (Ohio) combined sewers, workers discovered two sections of 12-inch vitrified clay pipe...
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Pulling Together
An engineer in St. Charles County, Mo., hired 18-year-olds to do his percolation tests, designed the onsite systems on his kitchen table,...
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In Control
For those reading this series on the Treatment Train for the first time, welcome to the process of evaluating the components of...
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Crossing the Divide
Blowing and drifting snow often closed stretches of Interstate 15 and mountain passes near Dearborn, Mont., backing up traffic to southbound and...
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Business Explosion
When the chance came to expand and grow their 16-year-old company even in a tight economy, owners Steve and Brenda Lee of...
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Hip to High-Tech
“We’re known as the technology leaders in our area,” says Saltzman, owner of First Response Service in Sandwich, Ill., which does business...
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All About the Customers
Better customer service was Mike Hemenway’s primary goal when he bought a 2010 Isuzu NRR jetting truck equipped with a 4018 waterjetter...
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How To Put the Finishing Touches on Septic Installations
This is the last in our series on installation of septic and sewage tanks. From here, we will move on to pump...
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Riding High
Jenni and David Belford, through their experiences with Adventures for Wish Kids, decided to build a year-round fun camp for children with...
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Thriving in Paradise
Tom Hoeffken, a third-generation entrepreneur, grew up in the excavating business his grandfather started in the 1890s.
Today, he and his son, Gabe,...






















