Online Exclusives

A breast cancer awareness initiative helps Umbrella Plumbing advance its visibility and promote its top-quality plumbing and drain-cleaning services

A Colorado contractor takes up the charge in an ongoing battle with tree roots using cutting and treatment techniques

Senior technician Dan Rushford earns the Mr. Rooter Technician of the Year award after just over one year at the franchise in Sonoma County, Calif.

After 20 years of dig-and-replace projects, a Pennsylvania plumber took a turn toward trenchless technology and saw a dramatic increase in business.

A fully equipped combination truck helps a Connecticut contractor open up entirely new service lines and earn a big return on investment.

Progressive adoption of new trenchless pipe repair methods puts Midway Plumbing on a straight road to growth and profitability

A contractor in western Washington State focuses on specialized work by separating his large company into three businesses, then growing them

Waterjetting helps Smith’s Sewer & Drain take off in the residential, commercial and industrial cleaning business

A Florida contractor uses a thermoforming PVC alloy pipe to prevent the collapse of a major highway and railroad crossing

A business that started in residential drain cleaning evolves into a client base built almost solely on municipal, industrial and commercial accounts

Camera transporters do the bull work of delivering inspection technology to the pipe defects that need assessment and correction

A Kentucky contractor’s combination truck turns heads while improving employee safety and jacking up productivity

Working in the Rocky Mountains opens the doors for a contractor who built a startup plumbing operation into a diverse and profitable enterprise

Sparkling-clean vehicles put a public face on a California drain cleaner and speak volumes to customers about high-quality, professional service

A creative approach to pipe bursting helps a contractor crew quickly repair a failed sewer line under a hospital emergency room entrance

Integrated promotion programs and professional appearance and service help Advanced Hydro-Jet win in a crowded market

A Colorado contractor’s camera and grouting truck helps customers get a grip on infiltration and inflow and helps him boost revenue and develop new markets

A trenchless lining system saves a small municipality in southwest Minnesota from digging up the bottom of its new swimming pool

A CBS reality television series features a Roto-Rooter executive getting an inside look at day-to-day operations in the company