Online Exclusives

General Pipe Cleaners’ Kinetic Water Ram uses a burst of compressed air that drives a shock wave (kinetic energy) through water to break...

Many plumbing companies focus only on break-fix calls for things like leaks and clogs.But there are many other ways to grow your...

How many times have you heard people blame customers for not getting their work done? For example: “If it weren’t for all these...

Safety meetings, ideally, are scheduled regularly, attendance is taken and important topics are covered.Yet despite such efforts, accidents still happen — techs...

Superior Signal’s 5E FLEX battery-powered smoke blower is designed for smoke testing building plumbing and laterals to quickly find faults, odors, leaks...

CUES is a Sourcewell-awarded vendorCUES has been awarded a cooperative purchasing contract through Sourcewell, a public procurement agency that serves government, education...

Entry 424160U.S. Boiler Alliance SST indirect water heaterU.S. Boiler’s Alliance SST stainless steel indirect water heater offers contractors a durable domestic hot...

In the water and wastewater industry, workers face many hazards regularly. For those literally in the trenches, excavating has its own set...

Want to further endear yourself to customers and secure their loyalty? Take a page out of the Birdsongs' book. Literally.Jason and Erin...

A problem employee can be a real pain, affecting everyone around them, damaging a company’s reputation and disrupting business operations.Dealing effectively with...

In this industry, businesses must constantly adapt and embrace technological advancements to provide efficient and effective services.It’s not brand-new, but one such...

A customer rarely tells you the moment they decide they’re done with you.They don’t file a complaint or explain their reasoning. They...

Plumbing and drain cleaning business owners spend most of their time protecting what is visible: fleets, tools, inventory, and customers.But this is...

Watts recently announced that nominations are now open for the 2026 Backflow Hero Award, an annual program recognizing individuals who demonstrate excellence...

Most companies believe they deliver great service. They show up, complete the job, and send the invoice, assuming that a job well...

COLE Publishing has announced that registration will open May 1 for the Wastewater Equipment (WEQ) Fair, slated to take place Oct. 5-7...

Watts’ Training Cup Challenge sweepstakes is gaining momentum, as contractors and industry professionals across the country have already completed the Watts Works...

Business Development Resources (BDR), a business coaching, training, and marketing authority for home services industry professionals, recently celebrated a successful season of...

Hiring an external recruiter can be a game-changer for plumbing companies in their quest to recruit top talent.While there are costs associated...