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Alan Smith with All Types Plumbing in Tooele, Utah, has been using a first-generation HotJet II for nearly 10 years. Smith says that hot water…

Here are the latest product offerings for the plumbing industry

Ready to test your drain cleaning chops? Take MyTana's Drain Game Quiz and see if you can earn gold wrench status. Click here to play.

BrassCraft yellow-coated gas connectors set the standard for plumbing pros. The connectors’ polymer coating is designed to withstand prolonged…

Setting clear expectations for employees is the only way to get the results you want

If you get complaints about pricing, don’t automatically assume it means customers want you to go as cheap as possible. Consider the lessons of the author’s story.

Before putting a gas-fired water heater through an extensive series of tests, there is a lot that can be learned about its combustion process by simply studying the burner flame

Quick and efficient communication leads to better job outcomes and allows contractors to respond to job emergencies promptly

The manufacturer renews its sponsorship of master plumber and snowboardcross athlete Jonathan Cheever as he pursues a spot on the 2022 Olympic team

Use your role as an expert to help make sure your customers are properly educated

It’s common to have your office team run a little leaner than your crew of field workers. Just be sure that all responsibilities are adequately covered so that everyone feels as if they can properly do their job.

Follow these steps to make sure people see you and your company in a positive light and keep calling

For clearing drainline clogs, the easy-to-carry Drain Invader water jetter punches above its weight for a California contractor

Time is money, as the adage goes, so it’s important to invest in tools that save time and keep you efficient on the job site

Drainline water jetters are engineered to clear blocked or stopped up drains more efficiently than cable machines. The jetter, used in conjunction…

GapVax’s Gary Poborsky to receive the honors

Turnover is inevitable no matter how great your company is to work for. When it happens, you want to have an appropriate response.

Montana’s Modern Plumbing & Heating relies on Jobber field service management software to work smarter, not harder

Truewerk’s new T2 WerkPant for women is a technically advanced softshell work pant featuring four-way stretch fabric for a more all-inclusive fit, as…

Make sure you’re doing everything you can to show customers that you’re the expert they expect you to be