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Effective communication is the key to making change stick in your company

Accessing a clean-out outside the home rather than indoors makes your job easier. Customers will also appreciate it, but you have to be prepared to explain why.

Restore walk-in tub from Mansfield Plumbing provides the solution customer is looking for

Plumbing Manufacturers International finds successor for longtime CEO and executive director

Geophysical Survey Systems Inc. announced the promotion of David Cist to the position of vice president of research and development. With the…

Here are the latest product offerings for the plumbing industry

A happy customer is a loyal customer, and good communication is the first step

Train your employees thoroughly on how you want your company represented via email and over the phone

If you don’t have a Google My Business page, you’re missing out on an easy yet essential marketing tool

Changes in orifice sizing mean cleaning the pressure manifolds or laterals is a good practice when maintaining pressure distribution septic systems

Master plumber Roger Wakefield will serve as the company’s plumbing expert and produce online content for the industry

Minnesota’s T ‘N G Plumbing teams with partners to put $55,000 of work into the home of a family of four as part of its annual Pay It Forward program

'This Old House' increasing efforts to recruit more young people into the skilled trades and fill the skills gap

New FloLogic webinar explains how plumbers can grow their business with the help of flow-based leak detection devices

Be aware of the dangers you may find on a job site and what your rights to compensation are if you do fall victim to the effects of asbestos exposure

Although you may both be going after the same customer base, it’s not necessarily wise to treat competing companies as the enemy

ACE DuraFlo launches new lead protection plan during Drinking Water Week

An industry pro relies on machines from General Pipe Cleaners to keep him at the top of the market

Hard questions need to be asked to figure out what’s truly best for a family-run business

Keeping a regular blog can be especially valuable for service companies