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In 1865, the half-day rate for a plumber and assistant was $3.25 and lead sold for 60 cents per pound. But this Civil War-era invoice reveals a much bigger tale.

A photo of a Texas plumber’s old pickup truck goes viral after landing in the hands of Jihadists in Syria.

A trenchless technologies guru shares his secrets to leading a team of top-notch employees. How do you recognize your technicians' outstanding behavior?

These easy-to-use accounting software programs will keep you on track year-round. Take a peek, and figure out which one fits your company best.

Minnesota’s Flygare family builds a full-service excavating and installation company powered by referrals and teamwork.

A hot little number makes its debut into the service industry.

Interested in learning more about wastewater and communicable disease — including Ebola? Register today for a free program at this year's WWETT show.

Customers will cringe at your price. That’s their problem, not yours. Move on and learn how to price jobs appropriately to make a profit.

Exact Pipe Tools Inc. has established a warranty repair and distribution center in Canada to serve its growing number of Canadian distributors.…

Do you know how to protect your jetter when temps drop? It’s crucial to give your jetter some extra TLC during cold months.

Knowing the right tool for the job makes clearing tough blockages easier and more profitable.

Come 2015, installing new water heaters might be a two-person job. Plus, learn what is being called a “job killer” for plumbers.

If you want to stay competitive, you need to ensure your business is waiting for customers on the list of local Google search results.

There will always be a need for plumbers. Knock out the competition by franchising.

Stay on the “nice” list with these tips for rewarding your hardworking employees.

Anticipate. Communicate. Repeat. Learn how to prevent all-out battles from customer conflict.

Recruit. Retain. Repeat. It’s not rocket science.

Do you offer plumbing and drain cleaning services? If so, here’s a look at how to create a happy balance between the demands of each.

The Centers for Disease Control and Prevention released interim guidance for all managers and workers handling untreated sewage that might contain…

Improving reliability, better gas mileage and zero learning curve for new drivers are selling points in a shift toward auto transmissions for bigger work trucks.