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Savvy customers won’t fall for your old-school advertising tactics. It’s time to embrace change.

With the economy on the upswing and property developers back at work in many regions, here are three simple ways to get ready for a busy year.

From portable to heavy-duty truck-mounted machines, these jetters are among the most powerful and versatile drain-cleaning tools.

Matt Mertz, owner of Matt Mertz Plumbing, Inc., reveals a few of his go-to tools.

The Spider cutter from General Pipe Cleaners features front and rear blades. Cutting starts as the cable feeds into the line and continues as it…

Cleaning, inspecting and relining become key components of fourth-generation plumber’s success

Can waterjet cutting nozzles clear roots as effectively as rotating steel blades?

In-house training is unusual in the plumbing industry, but a built-in labor pool helps this plumber combat the acute labor shortage, and keeps the plumbing trade alive.

‘Sooner or later, you get to a point — a threshold — where you can only do so much yourself.’

The start of a new year provides the perfect opportunity to revamp your bookkeeping.

Day-to-day goals — not those dreadful New Year’s resolutions — are critical. Learn how to battle the drudgery of setting them.

Former Military men fight the war on roots and other plumbing problems in the Twin Cities

Indiana Roto-Rooter rebuilds franchise by establishing relationships and providing new services for commercial clients.

Learning how to deal with insecurities is important for a small-business owner.

No, we’re not talking about posting a personal ad on Craigslist.

Successful projects don’t lose money. Here’s how to overcome a few trenchless trip-ups.

New ownership pushes a long-established Iowa franchise forward with new technology and strong promotion.

Run your truck hard, but take care of your new baby, too. Keep your day-to-day workhorse in prime condition with these basic tips.

The new year is right around the corner, so we’re revisiting the 10 most popular articles of 2014. Enjoy this look back at the year’s top stories…

Odd-shaped pipelining jobs can be tricky. Fiberglass-reinforced lining can significantly improve rehabilitation projects on these pipes.