One of the most difficult challenges that small-business owners face today is finding, recruiting and retaining new talent, yet few have a...
Employee Articles
Online Exclusives
Do You Hire Tattoo-Covered Employees?
When John Baethke visited the doctor recently, he was greeted by a male nurse with a bunch of visible tattoos. And, Baethke...
Online Exclusives
Why You Need to Get the Heck Out of Dodge
It’s one of the biggest paradoxes of entrepreneurship: The thing that should be so easy and so enticing — taking a little...
Online Exclusives
True Story: Every Day is Exciting When You're a Plumber!
Drain and pipeline cleaners and plumbers all have a story to tell, whether it’s about that peculiar object you found lodged in...
Videos
This Drain Cleaner Puts You in the Driver's Seat
Learn how employee input on equipment purchases and job development helps this team build a reputable portfolio and increase calls from contractors...
Online Exclusives
Top Tips for Protecting Your Plumbing Business
When John Baethke’s grandfather started a business 65 years ago that would later become John Baethke & Son Plumbing in Chicago, he...
Online Exclusives
Mobile Madness: How Do I Choose a Business Cell Plan?
If your business isn’t using cellphones, it’s probably time to rethink that. Whether you view them as a technological blessing or a...
Online Exclusives
Help! Let's Sort Through Plumbing Business Insurance Options
It’s not easy to think about insurance, but if you own a business, it’s too important to ignore. The right insurance and...
Online Exclusives
5 Ways to Keep Plumbing Technicians Busy During Slow Season
During the fast-paced summer months there often isn’t time to catch your breath. But what about the slow winter months when snow...
Online Exclusives
Skip the Pep Talk: Whip Those Employees Into Shape
As business owners, we love to discuss ways to improve our employees’ attitudes. Throw a party. Tell inspiring stories at the company...
Online Exclusives
5 Craziest Excuses for Employees Calling in Sick
People can say some pretty crazy things to get off work. Admit it, you may even have been tempted yourself. And with...
Online Exclusives
Punch the Clock: 4 Ways to Handle Habitually Late Employees
What are some of the characteristics of a truly exemplary employee? Surely high on the list would be just showing up —...
Online Exclusives
Why is Today's Workforce So Lazy?
A friend and the owner-operator of a small excavating company and I were talking about his workload the other day. He has...
Online Exclusives
Septic and Drain Cleaning Jobs Projected to Increase 26 Percent
Infrastructure jobs, including septic tank contractors and sewer pipe cleaners, are on the rise. A new report from Brookings.edu estimates that septic...
















