Slow and steady wins the race. While that may be true for the tortoise, plumbers more frequently work like the hare, racing...
Employee Articles
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Reward and Retain Your Employees
It doesn’t take a string-theory physicist to understand a basic management truth: Employees who feel they’re recognized and rewarded for their work...
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Some Hard Truths About Hiring
Remember the good ol’ days when all you had to do was put an ad in the local paper and hordes of...
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Keep Your Best Plumbers On Staff
The next time you conduct a job interview, keep in mind this startling – and sobering – statistic from a recent U.S....
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That Employee Handbook Won’t Write Itself
One of the foundations of effective management is clarity in communication — and that includes clarity in explaining the expectations you’ve set...
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Are You Geared Up for a Busy Plumbing Year?
Many signs point to a brighter outlook for the U.S. economy this year. The unemployment rate continues to drop. A look back...
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Don't Hire Plumbers. Grow Your Own.
One of the biggest challenges faced by plumbing and drain cleaning contractors such as The Waterworks in Columbus, Ohio, is a lack...
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Delegating Duties the Secret to Success for Mertz Plumbing
Successful entrepreneurs often are driven, Type-A personalities who run a tight ship and want to be involved with every aspect of their...
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Game On: Bite Into These Goal-Setting Tricks
We’ve heard about the importance of setting goals all our lives. For some, the word conjures ugly thoughts of New Year’s resolutions...
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3 Foolproof Ways to Hire the Best Secretary
Finding reliable office workers can be daunting and time consuming. Slim pickings of qualified employees in the labor pool make it even...
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Our 10 Most Popular Stories of 2014
The new year is right around the corner, so we’re revisiting the 10 most popular articles of 2014. Enjoy this look back...
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Gold Star: 4 Ways to Jazz Up Your Employee Recognition Program
Leadership means inspiring and rallying people to endorse — and believe in — a common cause. As a third-generation business owner who worked as...
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Plumbing Policies: Water Heaters Expected to Get Bigger
The new water heater efficiency standards become effective April 16, 2015. Issued in April of 2010, the new regulations require higher Energy...
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The Business Owner’s Guide to Holiday Bonuses
It’s that time of year again! The holidays, when small-business owners face myriad challenges – a slowdown and a bit of quiet,...













