As a plumber and drain cleaner in rural north-central Iowa, Kent Morton — the owner of Mort’s Water Co. — tries to...
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10 Common Responses You Should Never Utter to Employees
We all overuse certain words and phrases. Myself definitely included: I’m guilty of ending sentences with “... so ...” when I’m not...
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Backflow Basics: Fire Systems and Repair Tips
In the final article of this four-part series about backflow prevention devices, I’ll look at fire systems, causes of failure and basic...
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Backflow Basics: Testing and Installation
In this series, we have covered why you need backflow prevention devices and what types there are. It’s time to go over...
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Museum Provides Glimpse Into Plumbing’s History
A lot has changed in the plumbing trade over the years. A great place to see that evolution is located just outside...
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Backflow Basics: An Overview of Different Backflow Prevention Devices
In the first article of this four-part series, I covered common questions about why backflow prevention devices are necessary. Here I’ll cover...
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Backflow Basics: Why Should You and Your Customers Care About Backflow Prevention Devices?
In this extended series regarding backflow prevention devices, basic information will be given for those who are new to the backflow industry....
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Contractor Lists Her Must-Have Tools
Over the course of eight years running her own business and aided by advice from colleagues, Linda Hudek has developed an array...
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How to Ensure a Smooth Transition For the Sale of Your Business
The road map for selling a small business can be tricky to follow. And reaching your next destination — whether it’s a...
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Diversify Your Services: Tips for Jetter Operation
Water jetters can open up lucrative new markets and dramatically improve profitability for savvy, expansion-minded plumbers. But if used incorrectly, these expensive...
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How to Handle a Good Employee Quitting
We often spend more time with our work family than our real family. I use the word “family” because we end up...
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Diversify Your Services: Selecting a Jetting Nozzle
Fast and efficient waterjetting is essential to maximizing profitability and the return on investment for the jetter. Yet many contractors fail to...
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Contractor Makes Workforce Development a Priority
National organization Plumbing Heating Cooling Contractors Association (PHCC) has been a part of Patrick Wallner’s life during much of the time he...
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Confessions of a Flat-Rate Pricing Convert
One of the biggest decisions for any service plumber these days is flat-rate pricing versus time-and-materials (T&M) pricing. There are strong arguments...














