They first took all of Mother Nature’s resources, harnessed them, and piped them through to each lot of land. They built the...
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Modernizing Plumbing in the Third World
A few new toilets and hand-washing stations. Upgraded water supply and wastewater systems. It all may sound like pretty run-of-the-mill plumbing work,...
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Small Daily Improvements Create More Efficient Operations
Have you ever met a small-business owner who was committed to making his or her company as efficient as possible — constantly...
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California Plumbing Firm Provides Disaster Relief to Hurricane Harvey Victims
Brent Watkins was born and raised in Baytown, Texas, a suburb just outside of Houston. So when Hurricane Harvey hit the area...
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Plumber Invests Heavily in Creating a Distinct Brand
As Bob Oates explains his drain cleaning and plumbing firm’s integrated marketing campaign, it’s hard to determine what’s more impressive: the number...
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Optimize Your Website to Get More Leads and Long-Term Returns
Earlier this year, I had the privilege of hosting a seminar called “Know Your Role in SEO” (search engine optimization) at the...
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A Slow Business Day Doesn’t Have To Be an Unproductive One
Ever have a day so slow you called your own business just to make sure the phone was working? Meanwhile, when you’re...
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Striking a Balance Between Pressure and Flow
In the most basic sense, you need pressure and flow to jet a sewer line. The pressure is your cutting ability and...
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5 Ways Your Business Is Most Vulnerable to Hackers
Last week, Chris stopped at his local coffee shop before heading off to work. As he sat at his usual spot near...
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Technology Bolsters Safe Lifting Mechanics
Poor lifting mechanics are one of the most common workplace injuries. According to a study by the Bureau of Labor Statistics, over...
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Company Prioritizes Quality Work, Customer Education
Tom Schefer takes pride in providing his customers quality radiant heating installations. And while he can say the same of most of...
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Reinventing the Plumber Education Model
Mary Jean Anderson is not immune to an issue many plumbing company owners face — finding skilled workers. But instead of leaving...
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Plumbers Find Variety of Solutions to Boost Efficiency
Improving the efficiency of a plumbing company can take many different forms. For Mark Vice it was purchasing some land so he...
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Helping Employees Embrace Change
It is a widely held belief in business that if you aren’t growing, you’re dying. Growth is exciting in a lot of...















