It wasn’t a leak. It wasn’t a backed-up sewer line. But the callers needed help. Fast.“They were panicked, and everyone was standing around the pipe,” explains Matt Mertz, owner and president of Matt Mertz Plumbing. “No one could figure out what to do.” Even the fire department didn’t have any luck.The source of all the worry was a furry gray kitten named Emerald that had crawled down a broken drainline while playing with a young girl. Without help, it just couldn’t make its way back out.To the rescueThe call came in as Mertz was driving home at the end of
