Being in the plumbing business means dealing with customers, employees and lots of other people. Unfortunately, dealing with people can create conflict. Conflicts or disputes can start with a small difference of opinion and quickly escalate. Disputes arise around bill collections, employee performance problems, partnership disagreements and broken contracts. Leaving a conflict unresolved or handling it badly can affect more than just the people involved. It can affect the success and stability of a business for years.WHY NOT TAKE IT TO COURT?The legal system may be the first option for dispute resolution that comes to mind. Going to court, however,










