Customers have always come first for Schefer Radiant, no matter which generation has owned the company.“My grandfather, my dad and myself, we’ve always strived on doing it the best possible way,” says Tom Schefer, current owner. “My dad always said that if you do it the best you can, the customer has no reason to complain. It’s always something that we’ve stood by. Just do it the best we can and give the customers what they deserve.”The company, founded in 1945 in Santa Rosa, California, has gone through many technology changes, but the focus on radiant heating and plumbing and















