Do you remember the days when plumbing companies had three or four office workers typing quotes, managing inventory and keeping the books by hand? With the advent of technology, those three jobs were rolled into one. It’s amazing what computers have done for business operations.
Anmol Bhasin, ServiceTitan’s chief technology officer, is seeing another seismic shift happening in the business sector — the arrival of artificial intelligence. Artificial intelligence is the ability of a digital computer or computer-controlled robot to mimic human intelligence to reason, learn, self-correct and perform complex tasks. Bhasin says that AI has the potential to revolutionize the















