As plumbers, you’re used to solving problems — pipes burst, drains clog and water heaters fail, and you’re the ones to fix it. But what about when the problem isn’t a technical one? What about when your crew seems disengaged or burned out?Keeping morale high and your team motivated is just as important as keeping tools sharp, especially in an industry as demanding as this one.In this issue’s profile on Tim Rausch Plumbing & Remodeling in Appleton, Wisconsin, Tim Rausch keeps his team motivated and learning by creating a “buddy system” where journeymen are paired up with plumbers. The journeymen
