A roundup of recent industry news exclusively for plumbing professionals

If employees feel disengaged from your organization, it’s time to restore the connection — with fierce transparency

Most family businesses claim to have a succession plan in place, but many of those are informal, increasing the chance that a transition of business ownership might not go smoothly. Here are some tips to ensure a solid plan is in place.

Some businesses that rely on Square to process credit card transactions have had up to 30% of customer payments withheld during the pandemic

Flat-rate pricing app provides customers with job prices upfront, improves profitability.

Learn to show and teach customers what you are doing as a plumber and you could see return business.

Colorado plumber’s progression from plumber to businessman sparked exponential growth.