Company’s Solution to Skilled Worker Deficit? Create Its Own

Illinois plumber doesn’t look for already exceptionally skilled candidates when hiring. He looks for qualified people who can be molded into skilled workers.

Company’s Solution to Skilled Worker Deficit? Create Its Own

Jay DeFrates, owner of Jay's Plumbing & Sewer in Downers Grove, Illinois.

Plumbing is a trade, and trade skills get short shrift in a society riveted to the notion that everyone should have a college degree and pursue a white-collar career. Also working against talented people becoming plumbers is the fascination of the last couple of generations with...

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